We have receive some reports regarding the floating base filling up with water. The floating base should not be filling up with water as this module is completely sealed.
If this is the case, please send us an inquiry. We will be sending you a replacement floating base unit.
floating base has water in it, can I get a replacement?
I hear water in my floating base, how can i get a new one?
My humidifier has water inside the floating base
I also hear water in the floating base in one of my 2 units. Can I please get a replacement?
Hi, I have this issue in my humidifier. Can I get a replacement base?
Hi, I also have the same issue.
How can I get a floating base?
I have the same issues water is in the base.
I have the same problem. I sent two inquiries so far and have not heard anything back. I’m not sure they will actually send a replacement.
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